Customer Service Representative - State Farm Agent Team Member
Full Time in Kalispell, MT
Benefits
- Bonus based on performance
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Jeremy Hicks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Explain policy coverages and any gaps in coverage.
- Pivot to any coverages customer does not currently have.
QUALIFICATIONS
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous insurance experience
- Must have Property and Casuality insurance License
Compensation $45,000.00 - $60,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none